UK: +44 20 7871 1829
    ES: +34 919032576 ES: +34 956737527 PE: +51 17071599 UK: +44 2078711829
    Promotivate-New-Logo
    Nancy Rademaker - Speaker - By Promotivate Speaker Agency

    Nancy Rademaker

    Conference Speaker Nancy Rademaker - By Promotivate Speaker Agency

    Nancy Rademaker

    Discover actionable insights from a leading Dutch expert in customer centricity, leadership, business models, and IT. Read on to transform your organisation for success.


    Business CustomerServiceandCustomerCentricity DigitalTransformation Disruptors Intelligence

    Europe

    Netherlands

    • Fee Range:

    • €
    • £
    • $
    • P.O.A
    To Shortlist

    Business & Corporate Strategy Customer Service and Customer Centricity Digital Transformation Disruptors Intelligence, Technology & Digital Frontiers Medical & Healthcare Innovation Sales, Business Growth & Customer Experience Speakers Technology in Business

    View Videos & Related Speakers

    Inquire About Booking Nancy Rademaker

      Nancy Rademaker

      Nancy Rademaker: Global Authority on Customer-Centricity, Artificial Intelligence, and Digital Transformation

      Core Intelligence Domain: Digital Transformation
      Location: Belgium | Languages: English, Dutch, French
      Representation: Represented globally by PSpeakers Global Intelligence

      Nancy Rademaker is a preeminent global strategist and highly sought-after keynote speaker specialising in the intersection of digital transformation, extreme customer-centricity, and artificial intelligence. With over two decades of high-level executive experience in the technology sector, including prominent leadership roles at Microsoft, she empowers C-suite executives and multinational organisations to navigate the complexities of a rapidly digitising world. Renowned for her energetic delivery and thought-provoking frameworks, Nancy demystifies how exponential technologies are fundamentally altering human behaviour, reshaping market expectations, and demanding a radical overhaul of corporate strategy.

      Pioneering ‘Extreme Customer-Centricity’ and the X-Factor

      At the core of Nancy’s strategic foresight is her proprietary approach to extreme customer-centricity. She eloquently argues that technological integration alone is insufficient for modern enterprise survival; rather, technology must be leveraged to deeply enhance the human experience. Nancy champions the concept of the “X-factor”—the critical convergence of Customer Experience (CX) and Employee Experience (EX). She advises global leaders that sustainable competitive advantage is achieved only when an organisation’s internal culture and employee engagement are as digitised and nurtured as their external customer-facing ecosystems.

      Strategic Leadership and Entrepreneurial Vision

      Beyond her corporate tenure, Nancy has continuously demonstrated an agile entrepreneurial mindset. As a former partner at the renowned innovation agency Nexxworks and the co-founder of Drawify, a platform that democratises visual storytelling, she lives at the bleeding edge of business model innovation. Her deep-rooted understanding of artificial intelligence allows her to guide leadership teams through the practical and ethical implementation of AI, ensuring businesses remain proactive rather than reactive in the face of disruption. Furthermore, her specialised intelligence in the healthcare sector has made her a pivotal voice in advocating for patient-centric care models driven by digital innovation.

      Career Highlights & Strategic Achievements

      • Decades of Tech Leadership: Over 20 years of robust experience in the IT sector, highlighted by senior executive and training leadership roles at Microsoft Europe.
      • Entrepreneurial Innovator: Co-founder of Drawify and former strategic partner at Nexxworks, advising global enterprises on “The Day After Tomorrow” strategies.
      • Global Keynote Phenomenon: Delivered hundreds of high-impact keynotes across five continents, consistently rated as a top-tier speaker for her dynamic, visually engaging, and highly actionable presentations.
      • Healthcare Transformation Advocate: Developed highly specialised frameworks detailing the survival and digitisation strategies necessary for modern healthcare institutions.
      • Thought Leadership: A recognised global authority on behavioural shifts driven by technology, helping legacy companies build agile, future-proof operational models.

      Key Speaking Themes

      • Extreme Customer-Centricity: Redefining business strategies to meet the shifting demands of the modern, hyper-connected consumer.
      • The X-Factor (CX + EX): Harmonising the Customer Experience and Employee Experience to drive cultural transformation and exponential growth.
      • Artificial Intelligence & The Future of Work: Demystifying AI for business leaders and understanding its practical applications for augmenting human potential.
      • Leadership in a Digital Age: Cultivating the agile mindset and cultural resilience required to lead organisations through continuous technological disruption.
      • Healthcare in Transition: Shifting from reactive medical treatment to proactive, patient-centric, and digitally-enabled healthcare systems.

      Key Takeaways

      • Human-Centric Digitisation: Understand that true digital transformation is not about the technology itself, but how technology can be harnessed to elevate human interactions and relationships.
      • The Inseparability of CX and EX: Gain actionable strategies to align employee engagement with customer satisfaction, proving that a thriving internal culture is the prerequisite to external success.
      • Agile Adaptation: Learn to implement continuous feedback loops and proactive business models that anticipate customer needs rather than merely responding to them.
      • Demystifying Exponential Tech: Equip your leadership team with a clear, pragmatic understanding of AI and emerging technologies to drive immediate, measurable business value.
      A PSpeakers Global Intelligence Briefing
      WWW.PSPEAKERS.COM

      • “I highly recommend this speaker! Nancy’s Keynote at DattoCon19 was, in a word, mind-blowing. She is a charming and engaging presenter, incredibly knowledgeable, and the content she spoke on was more relevant and forward-looking than any other presentation I have ever seen. I will be dissecting the information for a long time, which will then be discussed in a leadership meeting at my organization. In a world of information overload, this is information you need to hear if you want to be prepared for “The Day After Tomorrow”. I highly recommend this speaker! Nancy’s Keynote at DattoCon19 was, in a word, mind-blowing. She is a charming and engaging presenter, incredibly knowledgeable, and the content she spoke on was more relevant and forward-looking than any other presentation I have ever seen. I will be dissecting the information for a long time, which will then be discussed in a leadership meeting at my organization. In a world of information overload, this is information you need to hear if you want to be prepared for “The Day After Tomorrow”.

        John Gabriel, Business Owner at Colorado Hi-Tech Solutions

        • Nancy Rademaker “I highly recommend this speaker! Nancy’s Keynote at DattoCon19 was, in a word, mind-blowing. She is a charming and engaging presenter, incredibly knowledgeable, and the content she spoke on was more relevant and forward-looking than any other presentation I have ever seen. I will be dissecting the information for a long time, which will then be discussed in a leadership meeting at my organization. In a world of information overload, this is information you need to hear if you want to be prepared for “The Day After Tomorrow”. I highly recommend this speaker! Nancy’s Keynote at DattoCon19 was, in a word, mind-blowing. She is a charming and engaging presenter, incredibly knowledgeable, and the content she spoke on was more relevant and forward-looking than any other presentation I have ever seen. I will be dissecting the information for a long time, which will then be discussed in a leadership meeting at my organization. In a world of information overload, this is information you need to hear if you want to be prepared for “The Day After Tomorrow”.
        5 / 5

      • “Nancy Rademaker was a memorable and thought-provoking keynote speaker, housing the rare ability to position technology truly through the eyes of the customer. Through unique insights and expert delivery, Nancy set a tone for our conference that we could never have achieved on our own. The content ensured alignment from all other speakers and sponsors - in fact, some actually changed their own slide decks and presentations to better align with Nancy’s messaging. This is a true indication of someone with an unrivalled understanding of customer value. One of the leading authorities on this topic globally, without question.”“Nancy Rademaker was a memorable and thought-provoking keynote speaker, housing the rare ability to position technology truly through the eyes of the customer. Through unique insights and expert delivery, Nancy set a tone for our conference that we could never have achieved on our own. The content ensured alignment from all other speakers and sponsors - in fact, some actually changed their own slide decks and presentations to better align with Nancy’s messaging. This is a true indication of someone with an unrivalled understanding of customer value. One of the leading authorities on this topic globally, without question.”

        James Henderson, Editorial Director of Asia Pacific and Middle East, Foundry

        • Nancy Rademaker “Nancy Rademaker was a memorable and thought-provoking keynote speaker, housing the rare ability to position technology truly through the eyes of the customer. Through unique insights and expert delivery, Nancy set a tone for our conference that we could never have achieved on our own. The content ensured alignment from all other speakers and sponsors - in fact, some actually changed their own slide decks and presentations to better align with Nancy’s messaging. This is a true indication of someone with an unrivalled understanding of customer value. One of the leading authorities on this topic globally, without question.”“Nancy Rademaker was a memorable and thought-provoking keynote speaker, housing the rare ability to position technology truly through the eyes of the customer. Through unique insights and expert delivery, Nancy set a tone for our conference that we could never have achieved on our own. The content ensured alignment from all other speakers and sponsors - in fact, some actually changed their own slide decks and presentations to better align with Nancy’s messaging. This is a true indication of someone with an unrivalled understanding of customer value. One of the leading authorities on this topic globally, without question.”
        5 / 5

      • “It's incredibly refreshing to have a speaker like Nancy who can apply everyday logic to real world challenges and influence changes that need to occur in the fast moving world of technology business. Her methodology (coupled with some mature humor) to open the eyes of leaders to the important transition about their customer experiences and their customers success as a first priority is very effective. She possesses the power to change the thinking of an audience, in a positive way, and to make a difference to people's businesses and therefore their lives. Thankyou Nancy, we promise to practice what you taught us!”

        Stu Applegate Director, International Community ConnectWise IT Nation

        • Nancy Rademaker “It's incredibly refreshing to have a speaker like Nancy who can apply everyday logic to real world challenges and influence changes that need to occur in the fast moving world of technology business. Her methodology (coupled with some mature humor) to open the eyes of leaders to the important transition about their customer experiences and their customers success as a first priority is very effective. She possesses the power to change the thinking of an audience, in a positive way, and to make a difference to people's businesses and therefore their lives. Thankyou Nancy, we promise to practice what you taught us!”
        5 / 5

      • “What we need in life is more business oriented IT specialists. Nancy to me would be the benchmark to start from, I've come to know Nancy for her professional and result oriented approach. A colleague that inspires and ensures a positive, collaborative working environment.What we need in life is more business oriented IT specialists. Nancy to me would be the benchmark to start from, I've come to know Nancy for her professional and result oriented approach. A colleague that inspires and ensures a positive, collaborative working environment.”

        Martijn Bronkhorst, CTO at Impact Food Systems

        • Nancy Rademaker “What we need in life is more business oriented IT specialists. Nancy to me would be the benchmark to start from, I've come to know Nancy for her professional and result oriented approach. A colleague that inspires and ensures a positive, collaborative working environment.What we need in life is more business oriented IT specialists. Nancy to me would be the benchmark to start from, I've come to know Nancy for her professional and result oriented approach. A colleague that inspires and ensures a positive, collaborative working environment.”
        5 / 5

      • “Nancy has been my manager for little over a year since I joined Microsoft Netherlands. During this time Nancy has always been there to support me every step of the way. From the basics during my on-boarding to the complex sales cases that we have been working on, I could always rely on Nancy's support and expertise. Anyone who has seen Nancy's presentation skills knows this but I would still like to point out what an excellent presenter she is and I would always recommend her to speak about Customer Engagement at a prospect, customer or event -- Thank you for your support Nancy.”

        Ryan Martin, Director of PMDirector of PM

        • Nancy Rademaker “Nancy has been my manager for little over a year since I joined Microsoft Netherlands. During this time Nancy has always been there to support me every step of the way. From the basics during my on-boarding to the complex sales cases that we have been working on, I could always rely on Nancy's support and expertise. Anyone who has seen Nancy's presentation skills knows this but I would still like to point out what an excellent presenter she is and I would always recommend her to speak about Customer Engagement at a prospect, customer or event -- Thank you for your support Nancy.”
        5 / 5