Rachel Botsman

Rachel Botsman

• Globally recognised expert in trust and technology
• One of the world’s top 30 most influential management thinkers and honoured as a Young Global Leader by the World Economic Forum.
• One of the 50 most influential management thinkers in the world by Thinkers50

Rachel Botsman is regarded as one of the most influential thinkers in the fields of trust and technology, and their impact on our lives, work environments, and business conduct. Her expertise in her field has earned her a spot as a Young Global Leader by the World Economic Forum, one of the 50 most influential thinkers in the world by Thinkers50, and a spot on Fast Company’s list of Most Creative People in Business.

As a former Trust Fellow at Oxford University, Rachel teaches leaders and entrepreneurs how to navigate trust in technology, work cultures, and society. Her TED Talks have been viewed over five million times, and her insights regularly appear in media outlets such as The New York Times, WIRED, Harvard Business Review, and The Financial Times. She also engages with over 90,000 subscribers through her popular newsletter, Rethink with Rachel.

Rachel Botsman is an author, designer, and lecturer renowned for her work on trust and societal change. A leading expert in the field, she has written three influential books: What’s Mine Is Yours, Who Can You Trust?, and How to Trust and Be Trusted, all of which have been translated into 14 languages. She has been recognised as one of the world’s top 30 most influential management thinkers and honoured as a Young Global Leader by the World Economic Forum.

With a Fine Arts degree from the University of Oxford, Rachel brings her concepts to life in the realm of art and design. Her work reimagines historical artefacts to examine our evolving relationship with work and society. Roots of Trust, a surface reflections installation, will be exhibited at the London Design Biennale 2025.

Rachel Botsman – Keynote Speaker

As a speaker, Rachel Botsman is a leading expert on trust, frequently discussing the shift from trusting institutions to trusting strangers in the digital age. She explores how trust is changing in the modern world, the factors that influence our trust decisions, and the impact of technology on our capacity to trust. Her work also delves into the implications of trust for business, society, and the economy.

1- The Changing Nature of Trust

Trusting Strangers:
Examining how we’ve shifted from relying on established institutions to trusting individuals and systems, often online.

Trust in the Digital Age:
 Explores how technology is changing the nature of trust, including the rise of platforms like Airbnb and Uber

Reputation Systems:  Discusses the role of online reputation systems in building trust, such as ratings and reviews.

2- Factors Influencing Trust:

Individual Trustworthiness:  What makes individuals trustworthy, including honesty, integrity, and reliability.

Organisational Trustworthiness:  How organisations can build trust through transparency, accountability, and ethical practices

3- The Impact of Trust on Society and the Economy:

Sharing Economy:
 Analyses the role of trust in the sharing economy, where individuals trade goods and services.

Blockchain and Cryptocurrency:  The potential of blockchain technology to promote trust and transparency across various sectors.

The Future of Trust:
 Envisions how trust will evolve in the future, as technology continues to transform our world.

4- Other Related Topics:

Transparency vs. Trust:
She discusses the complex relationship between transparency and trust, arguing that transparency alone may not build trust.

Humility and Trust:
 The importance of humility in building trust, as it involves acknowledging our limitations and seeking input from others.

Building Trust in Organisations:
She offers practical advice for leaders on how to build trust within their organisations.

Rachel Botsman’s work challenges individuals and organisations to rethink their relationship with trust and how it can be leveraged for positive change.