Meet ServiceNow’s Head of Global Innovation. Discover how this world-renowned digital anthropologist and futurist is shaping our digital future with groundbreaking insights.
North America
Core Intelligence Domain: Innovation & Digital Transformation
Location: United States | Languages: English
Representation: Represented globally by PSpeakers Global Intelligence
Brian Solis is a world-renowned digital anthropologist, global futurist, and an award-winning author who evaluates the impact of disruptive technologies on business, markets, and society. As the Head of Global Innovation at ServiceNow and the former Global Innovation Evangelist at Salesforce, he operates at the vanguard of technological shifts, guiding Fortune 500 organisations through the complexities of digital transformation, Generative AI, and spatial computing.
With a proprietary focus on what he terms “Digital Darwinism”—the evolution of consumer behaviour when society and technology evolve faster than the ability to adapt—Brian provides C-Suite executives with the strategic foresight required to future-proof their operations. His human-centric frameworks bridge the critical gap between emerging innovations and sustainable corporate growth, ensuring that enterprise architecture is fundamentally aligned with human needs, both for the customer (CX) and the employee (EX).
Before his tenure at ServiceNow and Salesforce, Brian served as Principal Analyst at Altimeter Group, where he authored seminal research on the future of business. He has spent over two decades researching the intersection of technology, cognitive science, and commercial strategy. His methodologies do not merely react to technological trends; they empower leaders to proactively design an “innovation culture” capable of sustaining long-term market dominance.
Brian Solis translates complex technological disruptions into actionable, human-first strategies for global leadership teams. By mapping the trajectory of Generative AI, shifting consumer expectations, and macroeconomic trends, he equips audiences with the foresight to not only survive Digital Darwinism but to lead the next era of business. His insights ensure that organisations remain agile, empathetic, and fiercely competitive, empowering decision-makers to design tomorrow’s enterprise today.
“What can you say positively about Brian Solis that hasn't already been said? He's courageous! Allow me to explain. There are few people that I know that at such a high-level continually seek to reinvent themselves and, in so doing, make something better EACH AND EVERY TIME. From fireside chats with the world's most gifted marketing and trendsetters to rethinking what it means to create "Life Scale." Lastly, Brian is simply a good person at his core — we cross paths periodically and don't miss a beat – moreover, he genuinely wants to cultivate learning from everyone. That should be inherent in all people, but when you're talking about a data-driven futurist? It's extraordinary to embrace both his content, wisdom, and friendship. If you have an opportunity to meet and digest his messaging — do so; you'll be smarter for it.”
“I have been able to work with Brian on multiple projects over the years and it has been amazing. He is insightful in his analysis and thought leadership as well as being a super high-quality individual. His continued contribution of original thought and insights into everything from CX, martech, the future of business, and even personal development in the digital era are reasons he has attracted the type of audience that he has that values his content and appreciates him. I highly recommend Brian and look forward to working with him again.”
“Brian is a true thought leader and a delight to work with. He's constantly pushing the boundaries of modern thinking, challenging us to approach life with a fresh perspective. On top of this, he has an incredible ability to communicate in a highly engaging and entertaining way which creates a strong connection with audiences. Brian has been a keynote at several global events in recent years and each time he brings new ideas and a wonderful energy, which garners five star feedback from attendees. An incredibly talented individual - I wouldn't hesitate in contacting Brian if you're looking for a unique, forward-thinking contributor and business partner.”
”I have had the distinct pleasure of knowing Brian for several years digitally, communicating and sharing ideas via social media. He has been an ongoing contributor to The Financial Brand and has written great content for the Digital Banking Report as well. Only recently was I able to work with Brian in person, at a major financial services marketing event. Brian educated and inspired close to 2,000 people in the audience with his insights, enthusiasm and engaging presentation style as he discussed the future of digitalization and customer experience. I can't wait to work with Brian again at an event.”